Is eBay Putting You Out of Business?
It is amazing the logic Mr. Brian Burke at eBay uses. He states, and I quote “Digital goods are often reproduced at little to no cost to the seller. On eBay, this creates the potential for Feedback Manipulation (both real and perceived)”.
As far as the reproduction costs go, I would like to hear his response to the fact that the drug companies reproduce their products for practically nothing after PAYING A FORTUNE FOR R&D!
The question may also be asked: just what does the cost of producing a product have to do with a product or service being able to survive in the free market? Just like any other product out there, the development process is not free. Why should a digital product be treated differently? Just because the form is electronic, that makes it no less valuable or worthless in and of itself. I’ve paid very little for digital products which I felt were worth far more than what I paid. To Mr. Burke, the expense and time involved in the creation of a digital product is worth nothing at all.
eBay makes the claim that I have somehow been victimized by being able to buy a good product at a reasonable price. If anyone can decipher this line of logic, I beg of you, explain it to me. Wasn’t it eBay who have made digital delivery a possibility in its site’s listings? And were eBay users completely unaware of this development?
And as for feedback manipulation. The opportunity for bad feedback is still there even if you sell something for 1 cent. I gave a scathing review of a book I only paid $.99 for. I didn’t think it was worth the $.99. Do you think the seller enjoyed that feedback? I’ve purchased digital products for much, much more money and in a few cases they weren’t worth the money. It can happen no matter what you pay.
eBay’s listing aren’t free. The seller still has to pay to list his products.
I still cannot understand what eBay has to gain from damaging an entire industry due to an issue with a simple solution. eBay prides itself on being the provider of a service which they claim to be an easy way of selling products and service, and promoting those same products and services at a minimal cost to the seller. Apparently, eBay has now decided that they are being somehow exploited by the very entrepreneurs who make up so large a part of the eBay community.
One of the solutions to eBay’s supposed dilemma is to just ignore feedback for items selling for less than a certain amount, or to discount such feedback.
It is hoped that eBay will soon revise this policy which is doing such damage to many of their users. There have certainly been adverse effects to businesses utilizing eBay as a venue for their wares from negative feedback – however, as stated above, there is in fact an easy solution to this. The digital segment of the eBay marketplace is growing quickly, and as with any other market segment, opinions may vary as to the products themselves.
Let’s all work together to get Ebay to take a more realistic and humane approach and to simply use good business sense and straighten this whole mess out.
Just my 2 cents worth.
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